| 3 Com Warranty Process | ||||||
| Vendor | Product Category | Warranty Period | Service Responsibility | Dead On Arrival (Within 7 days from the date of Cyberstar Invoice) | After DOA Period BUT within product warranty period | Tracking Mechanism |
| 3 Com | ALL Products | 1 Year | Replacement | Repair and Return Only | Product Serial No & Cyberstar Invoice No. | |