Hitachi Warranty Process
Product Category	Warranty Period	Service Responsibility	Dead On Arrival (Within 7 days from the date of Cyberstar Invoice)	After DOA Period BUT within product warranty period	Tracking Mechanism
Deskstar HDD	5 Year	Hitachi	Replacement	Not Applicable	Product Serial No.
Travestar HDD	5 Year	Hitachi	Replacement	Not Applicable
Ultrastar HDD	5 Year	Hitachi	Replacement	Not Applicable